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Help Directory
Customer Support
Fun Chat Tips
Topic:
Account Payment
Questions on this page include:
Credit Cards,
Echecks,
Money Orders and Checks,
Paypal,
Subscription Changes
I mailed my money order to VPchat over a week ago. When will you activate my account?
How much does a VPchat account cost?
Where can I send a payment?
What currency do you accept?
I started a new account, when is my credit card charged?
My account status is Pending. What does that mean?
Can I get a refund?
Credit Cards
How can I make a payment using my credit card?
Why did my credit card payment fail?
How can I update my credit card expiration date?
Echecks
I paid via eCheck and my bank has already taken the money out of my account. Why can't I get into chat yet?
Why do you need my ID to cash an eCheck?
Money Orders and Checks
Where can I send a payment?
I mailed my money order to VPchat over a week ago. When will you activate my account?
My check bounced, why are you charging me a $15.00 fee?
PayPal
I paid via PayPal and the payment was accepted by your company. Why can't I get into chat yet?
How do I cancel my PayPal subscription?
How do I make changes to my PayPal account?
Subscription Changes
My account expired. How do I turn it back on?
How do I change the automatic renewal setting for my account?
How do I cancel my account?
How can I change the method of payment I use to subscribe to VPchat?
How can I upgrade my account?
Can I share an account with friends?
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