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Topic: Account Payment
Question: I paid via eCheck and my bank has already taken the money out of my account. Why can't I get into chat yet?

Answer:  
EChecks take up to 7 days to process. Once your bank takes the money from your account, the money travels through the FDIC before it arrives at our bank. We apologize for the inconvenience.

I would like to use the Support Request Form.
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